After being stuck at our homes for the first half of the year avoiding human contact, we’ve all experienced a growing need to be in physical contact with each other. During the hot summer days, beaches, restaurants and nightclubs have been filled with happy people. Mentally, the summer has been good for many of us but the contact with other people has had a negative impact on the management of the corona pandemic.

In many healthcare organizations, self check-in to appointments has become a daily routine. Self check-in has clear advantages – it saves healthcare resources from being tied to support-related tasks. Instead, healthcare personnel can focus on more meaningful work.

Excel is used for various purposes in business processes all around the world. This classic solution is very flexible, but it can also become an extremely tedious tool to use – at the latest when the company grows. In many healthcare organizations, resource planning is usually run on Excel. Is this really the most efficient way to do this important planning work or would there be other options?

The idea of digitalization, automation, and self-service solutions is to reduce employees' workload and routine tasks and to allow them to focus on more meaningful work. Especially in the healthcare sector, there is a clear need for automation - the main task of healthcare professionals is to care for patients and to spend as little time as possible on non-essential bureaucracy and paperwork.