Case Wellbeing services county of South Ostrobothnia

Starting point

The Wellbeing services county of South Ostrobothnia serves 190,000 residents, providing social and healthcare services as well as rescue services. Its organizations employ a total of 10,500 people.

Before implementing Uoma, managing patient logistics was challenging: searching for post-treatment care facilities by phone burdened staff and took up a considerable amount of time.

"I can warmly recommend Uoma.
It's clear, easy to use, and simple to implement."

Joni Alanko

Project manager, Wellbeing services county of South Ostrobothnia

Our solution

In November 2023, the wellbeing services county piloted Uoma to streamline patient logistics. The system suggests suitable follow-up care options from available alternatives, reduces the need for phone calls, and ensures smooth information flow between units. Joni Alanko, a clinical expert, project manager, and nurse, explains that Uoma was chosen for the pilot based on positive feedback from other users. The goal was to find a system suitable for patient logistics to improve the organization of follow-up care.

"The program automatically manages the search for follow-up care facilities from all specialized and primary care wards in the area, as well as from home hospitals if needed. This ensures patients are directed to the appropriate care facility without overloading units that do not meet their care needs," Alanko says.

Main benefits

Uoma has freed up professionals' time for patient care by reducing the number of phone calls in units by up to 20%. Additionally, patients' follow-up care information is seamlessly shared with receiving units. "The clearest benefit of Uoma is the clarity of reporting. Information about patients' follow-up care is easily accessible to all relevant employees in the receiving units," Alanko notes.

Using Uoma, reporting materials have been developed into metrics that allow the monitoring of patient transfers and follow-up care placements, enabling the use of data in informed decision-making.

The implementation of Uoma was easy. Axel Health's customer support received praise for its efficiency and speed. "The implementation has been smooth, even with a large user base involved in the pilot phase. According to user feedback, adopting the application has been intuitive without the need for extensive training," Alanko adds.

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